Privacy Policy

Introduction

axioma ar is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services, in accordance with Singapore's Personal Data Protection Act (PDPA).

Data We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name
• Usage Data: IP address, browser type, pages visited, time spent on site
• Communication Data: Messages sent through contact forms, email correspondence
• Cookie Data: Preferences, session information, analytics data

How We Use Your Data

We process your personal data for the following purposes:

• Service Delivery: To provide consulting services and respond to inquiries
• Communication: To send updates, newsletters, and relevant information
• Analytics: To understand site usage and improve our services
• Legal Compliance: To meet regulatory and contractual obligations
• Marketing: With your consent, to send promotional materials

Legal Basis for Processing

We process your data based on:

• Consent: For marketing communications and optional cookies
• Contract: To provide requested consulting services
• Legitimate Interest: For business operations and service improvements
• Legal Obligation: For tax, regulatory, and compliance requirements

Data Security

We implement robust security measures to protect your data:

• Encryption for data transmission and storage
• Access controls limiting data access to authorized personnel
• Regular security assessments and updates
• Secure data centers with physical and digital protection
• Employee training on data protection practices

Data Retention

We retain your data for the following periods:

• Contact form submissions: 3 years from last contact
• Service records: 5 years following engagement completion
• Financial records: 7 years (legal requirement)
• Marketing data: Until consent is withdrawn

Your Rights

Under PDPA, you have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Withdrawal: Withdraw consent for data processing
• Data Portability: Receive your data in structured format
• Complaints: Lodge complaints with the Personal Data Protection Commission

Data Sharing

We may share your data with:

• Service Providers: Cloud hosting, email services, analytics platforms
• Professional Advisors: Legal, accounting, and consulting firms
• Regulatory Authorities: When required by law

We ensure all third parties maintain appropriate data protection standards through contractual agreements.

International Transfers

Your data may be transferred to and processed in countries outside of Singapore. We ensure appropriate safeguards through standard contractual clauses and adequacy decisions.

Contact Information

For privacy-related inquiries, contact us at:

Policy Updates

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified policy.