Terms and Conditions
Last Updated: November 2024
Effective Date: November 2024
1. Definitions
- "Service" refers to consulting services provided by axioma ar
- "Client" or "You" means any person or entity accessing our website or engaging our services
- "Content" includes all text, images, documentation, and materials provided
- "We/Us/Our" refers to axioma ar
- "Agreement" means these Terms and Conditions
2. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
3. Service Terms
- Services are provided for professional business use
- Clients must be at least 18 years old or represent an organization with legal authority
- Account registration may be required for certain services
- Accurate and complete information must be provided
- Clients are responsible for maintaining confidentiality of account credentials
4. Engagement Terms
- Scope: Services are delivered according to agreed statement of work
- Timeline: Project timelines are estimates subject to mutual agreement
- Payment: Fixed-price engagements payable per agreed schedule
- Changes: Scope changes require written approval and may affect pricing
- Deliverables: All materials specified in engagement agreement
5. Prohibited Uses
Clients may not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt unauthorized access to systems
- Engage in fraudulent activities
- Use automated systems without permission
- Resell services without authorization
6. Intellectual Property
All content remains property of axioma ar unless otherwise specified:
- Limited license granted for authorized use of deliverables
- Methodologies and frameworks remain axioma ar property
- Client-specific recommendations and analysis become client property upon full payment
- No reproduction without written permission
- Trademark and copyright notices must be preserved
7. Confidentiality
Both parties agree to:
- Maintain confidentiality of sensitive information
- Use confidential information only for engagement purposes
- Implement reasonable security measures
- Return or destroy confidential materials upon request
- Exceptions for legally required disclosures
8. Disclaimers and Limitations
- Services provided "as is" without warranties
- No guarantee of specific results or outcomes
- Limitation of liability to service fees paid
- No liability for indirect or consequential damages
- Client assumes implementation responsibility
- Force majeure events exempt from liability
9. Cancellation and Refunds
- Cancellation: 48-hour notice required
- Refunds: Prorated based on work completed
- Non-refundable: Work already delivered or in progress
- Process: Written cancellation request required
10. Termination
Either party may terminate this agreement:
- With 30 days written notice for convenience
- Immediately for material breach
- For violation of prohibited uses
Upon termination:
- Access to services will be discontinued
- Outstanding payments remain due
- Confidentiality obligations survive
11. Dispute Resolution
- Informal Resolution: 30-day good faith negotiation period
- Mediation: Singapore International Mediation Centre
- Arbitration: Singapore International Arbitration Centre if needed
- Jurisdiction: Singapore courts
- Applicable Law: Singapore law
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Continued use of services after changes constitutes acceptance of modified Terms.
13. General Provisions
- Entire Agreement: These terms constitute the entire agreement
- Severability: Invalid provisions don't affect remainder
- No Waiver: Failure to enforce doesn't waive rights
- Assignment: Requires written consent
- Notices: Sent to registered contact information
Contact Information
For questions about these Terms, contact us at:
axioma ar
250 North Bridge Road, #17-08 Raffles City Tower
Singapore 179101
Email: [email protected]
Phone: +65 6593 7182